The over all construction of the holder is good. It's stainless steel which goes well with all our other fixtures in the bathrooms which are polished chrome.
It came with a protective layer of plastic on the top to prevent it from being scratched in transit. When I removed the protective layer from top it came off pretty easily, until I got to two knobs that hold the two pieces together. This is where I came into a problem, is pretty much impossible to get all the protective layer off around these knobs. I even tried using tweezers with not much luck.
It did do a good job of holding the toilet paper, but I can not recommend this product until they fix there packaging problem. #hook